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Legend Ephesus is a fully licensed Tour Operator based in Turkey, covered by insurance certificate (Euro Edu-Ege-00404) by EuroGap. Legend Ephesus is not liable in respect of personal injury, loss or damage of luggage by the client, of death. The company is not responsible for any injury, loss, delay, inconvenience caused by force majeure or other events which are beyond our control or which are not preventable by reasonable diligence by Legend Ephesus, such as wars, floods, unusual severe weather, acts of god etc.

Refunds on unused services
Our Tours are sold as a package and therefore we cannot refund a client for services that he/she has decided not to utilize.

Travel Insurance
We strongly recommend that you arrange travel insurance to cover cancellation due to unforeseen circumstances or those beyond your control. Also we recommend a medical and personal insurance to cover medical expenses and loss of baggage or personal belonging.

Currency
Our tours are sold in Euro currency and your credit card will be charged in Euro currency.

Disputes
The contract is governed by Turkish law and in case of dispute that we cannot settle amicably, exclusive jurisdiction is conferred on the Turkish court.

Force Majeure
Legend Ephesus is not liable and do not authorize any refunds for any events which are caused as a result of acts of God, Governments, war hostilities, political unrest, riots, civil strife, industrial dispute, labor dispute, strike, natural or nuclear disaster, fire, theft, epidemics, quarantine, medical or customs regulations, technical or administrative problems with transport, closure of airports, breakdown of machinery, adverse weather conditions, water shortages or any other occurrences beyond our immediate control and which, despite all due care being taken, could not have been avoided.

In case of force majeure, Legend Ephesus reserves the right,but makes no guarantees, to offer substitute services. If no substitute is available, or the substitutes offered are not accepted, Legend Ephesus will not authorize any refunds.

Legend Ephesus strongly recommends to purchase a travel insurance

Privacy
Legend Ephesus respects your privacy. When you provide information about yourself, you agree that we can use it for our company’s purposes only however this information will not be shared with third parties in accordance with the above laws.

RECORDING AND REPORTING : All rights reserved by our company. Any reporting or recording (video or audio) of tours and or services must have prior written permission from the management.

Payments
Shore Excursions ; You should pay 30% deposit while booking your tour.
Mini Stay Trips ; You should pay 40% deposit while booking your trip plan.
Istanbul to Ephesus Day Tour by Plane: You should pay full amount while booking your tour.
Final Payments ; The final payment of the tour can be made at the end of the tour in cash USD or EURO or Turkish Lira or by credit card.

We accept the following credit cards ;
Master
Visa
Visa Electron
and Maestro Card and PayPal billing system

Legend Ephesus does not charge a service fee for processing credit card payments. Full payment by credit card is required to make a reservation. Payment will be listed as “OMUR KATAR TURIZM SEYAHAT NAKLIYE OTO KIRALAMA OTO SERVIS TICARET Ve SAN. LTD. STI.” on your credit card statement.

Cancellation
If, for any reason, you decide to cancel your confirmed bookings, your credit card will be credited with the appropriate amount as per the cancellation policy applicable. Cancellation charges vary from product to product and are displayed on our websites. Please refer to the details and applicable cancellation charges on the product details page of our website. When canceling the booking you will be notified via email, facsimile or telephone of the total cancellation fees.

For bookings awaiting confirmation, please note: While your request is being processed, we cannot take a cancellation request during this period (up to 2 working days). Some of our tours require us to re-confirm availability, for this reason we put the charge on hold on your card. The amount on hold is not charged until the tour is confirmed. This confirmation process can take up to 2 working days and we cannot accept another request until we receive a confirmation. You may cancel or amend your booking after confirmation as per the applicable cancellation policy.

Unless otherwise stated in the product detail, these policies apply to all products sold by Legend Ephesus.

Kind Regards,
LEGEND EPHESUS by Katar Tourism Ltd. Sti.